Privacy Policy

Last Updated: May 19, 2025

Introduction

This privacy policy explains how iwrite.email ("iwrite.email", "iwrite", "we", or "us") collects, uses, and protects your information when you visit iwrite.email or interact with any of our services (collectively, the "Services"). This policy applies to all visitors and users of the Services and should be read together with any additional terms and conditions that may apply.

Data Collection and Use

Information We Collect

Because iwrite.email does not require you to create an account or log in, we intentionally collect minimal personal data.

Service Usage Data

When you use the Services we may collect:

• Content you enter into the site (e.g., text you ask us to transform or generate).
• Interaction data such as feature usage statistics and timestamps.
• Error logs and debugging information necessary to maintain service reliability.

Automatically Collected Technical Data

• IP address (stored in truncated or hashed form where possible).
• Browser type and version.
• Device information (e.g., operating system, device model).
• Date, time, and duration of access.
• Pages or endpoints visited.

Analytics and Tracking

We use PostHog for product analytics and user‑behavior tracking so we can understand how the Service is used and improve it over time. PostHog's own privacy documentation explains how they process data.

We do not use Google Analytics or collect any payment or billing data.

Cookies and Similar Technologies

We use first‑party cookies or local‑storage equivalents to:

• Keep track of basic session state (e.g., remembering that you dismissed a banner).
• Remember user‑selected preferences such as language.
• Generate anonymised usage metrics via PostHog.

You can control cookies through your browser settings; however, disabling cookies may limit functionality.

How We Use Your Information

We use information we collect to:

• Operate, maintain, and improve the Services (including tuning AI models, except where prohibited by law or separate agreement).
• Monitor and safeguard platform security and integrity.
• Diagnose and fix bugs or service interruptions.
• Respond to legal requests or prevent fraud and abuse.

We do not process payments, create marketing profiles, or sell your personal data.

Data Sharing and Processing

We share information only with trusted sub‑processors who help us run the Services (for example, cloud‑hosting providers and PostHog). All such providers are bound by contractual obligations to protect your information.

We will also disclose information if required to do so by law or to defend our legal rights.

Your Rights

We do not actively store any personal data about our users other than truncated or hashed IP addresses collected automatically for operational and security purposes.

Subject to applicable law, you may still exercise the following rights with respect to that limited data:

• Request confirmation of whether we process personal data about you.
• Request access to or deletion of the IP‑address logs we maintain.
• Object to or restrict certain processing.

To exercise any of these rights, email iwritetemplate@gmail.com and include enough information for us to verify your request.

Security Measures

We take reasonable administrative, technical, and organisational measures designed to safeguard the data we hold, including:

• Encrypted data in transit (HTTPS/TLS).
• Principle‑of‑least‑privilege access controls.
• Regular security reviews and updates.

No online service can guarantee absolute security, but we strive to protect your information to the best of our ability.

Children's Privacy

The Services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will delete it.

International Data Transfers

We and our service providers may process and store data outside of your home jurisdiction. Where required, we implement appropriate safeguards to ensure an adequate level of data protection.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Services after an update constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this policy or our privacy practices, please contact:

Email: iwritetemplate@gmail.com

We aim to respond to privacy‑related inquiries within seven (7) business days.